来源:烟台家教联盟 日期:2012/4/16

“Think before you speak” is always a good policy -- and at work it's even more important. Saying the wrong thing to your boss can do serious damage to your career -- and some of the things bosses don't like to hear may surprise you. We checked in with some managers and came up with this list of nine phrases they strongly dislike -- and we'll tell you what you should say instead:


  1. I need a raise。


  Never enter salary negotiations talking about what you need -- because of rising costs or a new expense, for instance. Your employer doesn't care about your financial problems. However, management probably does want to reward success and keep high-performing employees satisfied. A raise request should always be supported by evidence of what you've achieved for the company -- along with information about what people with your responsibilities typically earn。


  2. That just isn’t possible。


  Always speak to your boss in terms of what can be done. For instance, rather than saying “We can’t get this done by Friday,” say “We could definitely get this done by Monday, or if we brought in some freelance help, we could meet the Friday deadline。” When you talk to your boss, think in terms of solving problems for her, not in terms of putting problems on her plate。

  总是要对上司说你能做到的事情。例如,不要说“周五之前我们无法完成这项任务”,而应说“我们肯定会在下周一之前完成,或者如果我们能找些兼职帮忙,我们就能在周五之前完成。” 当你对上司说话的时候,要以为她解决问题为目的来思考,而不是给她制造问题。

  3. I can’t stand working with ____。


  Complaining about a coworker's personality usually reflects more poorly on you than on the coworker. Don’t make these kinds of conflicts your boss’s problem. Of course, management is interested in problems that jeopardize the company's ability to function. If you have to speak to HR about a problem such as a colleague's threatening, illegal or unethical behavior, keep your tone professional and the focus on work -- not personal issues。


  4. I partied too hard last night -- I'm so hung over!


  Buck up and get through the day with some ibuprofen, extra undereye concealer and coffee. But don’t share the sordid details of your night on the town with your boss. Even if you have a friendly relationship, he’s just as likely to react with (unspoken) disdain as sympathy. Maintaining a solid veneer of professionalism will pay off when it's time to discuss promotions。


  5. But I emailed you about that last week。


  Alerting your boss to a problem via email doesn't absolve you of all responsibility for it. Bosses hate the "out of my outbox, out of my mind" attitude. Keep tabs on all critical issues you know about -- and keep checking in until you hear a firm "You don't need to worry about that anymore."


  6. It’s not my fault。


  Are you a whiny 8-year-old or a take-charge professional? Assume responsibility and take steps to fix a problem that you did, in fact, create. And if you are being wrongly blamed for a problem, saying “Let’s get to the bottom of this” or “What can we do to make it right?” is much more effective than saying “It’s not my fault。”

  你是一个爱抱怨的8岁孩童还是一个负责任的专业人士?承担责任,采取措施来解决你要处理的(事实上是你所产生的)问题。如果因某个问题得到误解受到了责备,那么要说:“让我们来弄清真相” 或者 “我们要怎么做才能把它做好?”,这比说 “这不是我的错” 要有效得多。

  7. I don't know。


  If your boss asks you a question you can’t answer, the correct response is not "I don't know." It's "I'll find out right away."


  8. But we've always done it this way。


  You may find yourself with a new boss who wants to try new things -- and the best way to present yourself as a workplace relic is to meet change with a "we do it this way because this is the way we do it" attitude. When a brainstorming session takes place, be part of it and stay open to new ideas. If you have concerns about a new idea's feasibility, say "I think for this to work, we will have to…" Don't kill new ideas with negativity。

  你可能会发现自己的新上司想要有些新的尝试,要将自己表现为一个资深员工,最好的方法就是用一种 “我们这样做是因为这是我们的做事方式” 的态度来应对改变。当参加头脑风暴会议时,要参与其中并接受新想法。如果你担心一个新想法的可行性,要说:“我认为要做到这一点,我们必须……”。不要全盘否定来扼杀新想法。

  9. Let me set you up with.。。


  Avoid the urge to play matchmaker for your single boss. The potential risk far outweighs any potential benefit. In modern workplaces, hierarchical structures are often less rigid. Smart workers will draw the line at "oversharing" -- definitely something to keep in mind if you're connecting to your company's managers on social networks like Facebook。